Privacy Policy for Qualitex Trading LLC and Its Brands

Effective Date: March 5, 2025 (Last Updated: March 5, 2025)

This Privacy Policy explains how Qualitex Trading LLC (“Qualitex,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information in connection with our websites, services, and brands, including Tech Reads and QT Drive Innovations.

Contact us at contact@qualitex-trading.com for any privacy-related inquiries.

1. Corporate Structure & Data Controller

The Warehousing & Mail Forwarding address is used for logistics and operational handling. Do not send legal notices or unsolicited returns there without prior authorization (RMA). Legal or regulatory correspondence should use the Official Mailing Address; data protection requests should use the Head Office or the contact email.

Website (Staging Environment): www.qualitex-trading.com

Brands

• Tech Reads: Toys, books, games, software.
• QT Drive Innovations: Automotive parts & innovations (Autoparts Page).

For users in the EU/EEA, the data controller is Qualitex Trading LLC (Japan Head Office). For California residents, we operate as a “business” under CCPA/CPRA. For users in Japan, we comply with the Act on the Protection of Personal Information (APPI).

2. Information We Collect

2.1 Information You Provide

• Account details (name, email, password hash)
• Order & shipping details (addresses, contact number)
• Support inquiries & communications
• Payment details (processed by third-party gateways; we do not store full card numbers)

2.2 Automatically Collected

• IP address, device type, OS, browser data
• Referrer URLs, pages viewed, session timestamps
• Error logs & performance metrics

2.3 Cookies & Similar Technologies

• Essential: Authentication, cart persistence
• Preference: Language / layout selections
• Analytics: Site usage (aggregated)
• Marketing (if consented): Email campaign tracking

You may adjust cookie settings in your browser or (where implemented) via our cookie banner.

2.4 User-Generated Content

• Comments / reviews: form data, IP, user agent (anti-spam)
• Gravatar hash (if email registered) – see: https://automattic.com/privacy/

2.5 Media

Please avoid uploading images containing embedded EXIF GPS data; other users may extract it.

3. Lawful Bases for Processing

• Contract Performance: Order processing & account management
• Legitimate Interests: Security, fraud prevention, service improvement
• Consent: Marketing emails, certain analytics (where required)
• Legal Obligation: Tax, accounting, regulatory compliance
• Rights Requests: Fulfilling access / deletion / portability requests

4. How We Use Data

• Fulfill orders & deliveries
• Provide support & respond to inquiries
• Improve performance and user experience
• Send marketing (with opt-in or lawful basis)
• Fraud detection & security monitoring
• Legal / regulatory compliance

5. Sharing & Disclosure

• Service Providers: Hosting, payment, email delivery, logistics
• Security / Anti-spam: Automated filters
• Legal / Regulatory: Where required by law
• Corporate Events: Merger / acquisition (with notice)

We do not sell personal data.

6. International Data Transfers

Data may be processed in Japan, the United States, or other jurisdictions. Safeguards may include Standard Contractual Clauses (SCCs), confidentiality agreements, and access minimization.

7. Retention Periods

• Accounts: Active + up to 24 months inactivity (unless deleted)
• Transactions: 7–10 years (tax / accounting)
• Support Tickets: Up to 36 months
• Marketing Lists: Until unsubscribe / withdrawal
• Security Logs: 90–365 days (or longer if under investigation)

8. Your Rights

To exercise rights: Email contact@qualitex-trading.com. Identity verification may be required. Expected response: within 30 days or statutory period.

9. Marketing & Communications

• Opt-in where required
• Unsubscribe link in each marketing email
• Transactional messages (orders, security) are essential

10. Security Measures

• HTTPS / TLS encryption
• Firewalls & intrusion monitoring
• Least privilege access controls
• Industry-standard password hashing
• Patch management & periodic reviews

Note: No method is completely risk-free; safeguard your credentials.

11. Children’s Privacy

Not directed to children under 13. If we learn we hold such data, we will delete it.

12. Cookies & Preferences

Most browsers allow blocking or deleting cookies. Disabling essential cookies may impair functionality (login sessions, cart).

13. Third-Party Links

External sites (e.g., Gravatar) operate under their own policies; we are not responsible for their practices.

14. Changes to This Policy

Updates will be posted with an updated “Last Updated” date. Significant changes may be notified via banner or email.

15. Contact Information

• Email: contact@qualitex-trading.com
• Head Office (Japan – Data Controller): 2-chome-12-5 Izumi, Ebina, Kanagawa 243-0437, Japan (神奈川県海老名市泉２丁目１２番５号)
• Official Mailing Address (USA): 5900 Balcones Drive #8405, Austin, TX 78731, USA
• Warehousing & Mail Forwarding (USA Logistics): 3801 N Capital of Texas Hwy, Ste E240 Unit #3323, Austin, TX 78746, USA
• Phone (Cell): +1 (585) 304-1612
• Phone (Office): +1 (512) 265-5091

If you are in the EU/EEA and believe your rights are infringed, you may contact your local supervisory authority. In Japan, you may contact the Personal Information Protection Commission (PPC).

16. Additional Notices (Future)

If we appoint a Data Protection Officer (DPO) or EU / UK representative, their details will be added here.

Disclaimer: This Policy is for transparency and does not constitute legal advice. For formal compliance assessments, seek professional legal counsel.

Copyright © Qualitex Trading LLC. All rights reserved.